Privacy Policy

1. Data Controller

The controller responsible for personal data processed through agaricpromogifts.com is:

AGARIC, trgovina in storitve d.o.o.
Tržaška cesta 23
2000 Maribor
Slovenia

Company registration number: 5694574000
VAT ID: SI89919041
E-mail: info@agaricpromogifts.com
Telephone: +386 (0)2 621 04 12

2. Personal Data We Process

Depending on how you use the website, we may process:

  • your name and surname,
  • company name,
  • postal address and country,
  • VAT or tax identification details,
  • e-mail address,
  • telephone number,
  • user account information,
  • order and enquiry information,
  • delivery and invoicing details,
  • personalisation instructions,
  • logos, artwork and other files supplied by you,
  • communications with us,
  • newsletter subscription details,
  • technical website and cookie data where processing is permitted.

3. Enquiries

When you contact us or request a quotation, we process the information you provide in order to respond, prepare a quotation and take steps requested by you before entering into a contract.

Depending on the circumstances, the legal basis is the taking of pre-contractual steps or our legitimate interest in communicating with customers and potential business customers.

4. Orders and Contracts

We process personal data where necessary to:

  • process and confirm orders,
  • prepare artwork proofs,
  • manufacture and personalise products,
  • communicate about the order,
  • arrange delivery,
  • issue invoices,
  • manage complaints,
  • establish, exercise or defend legal claims.

Where the customer is an individual, the primary legal basis is performance of a contract or steps taken before entering into a contract.

Where information must be retained to comply with tax, accounting or other legislation, processing is based on a legal obligation.

5. User Accounts

Where you create a user account, we process the data necessary to create and manage that account.

Account information is generally retained until the account is deleted or closed, except where certain information must be retained for legal, contractual or legitimate purposes.

6. Artwork and Personalisation Files

Logos, artwork, photographs and other files supplied for personalisation are processed for quotation preparation, artwork approval and production.

They are retained only for as long as necessary for the order, handling possible complaints, legal claims or repeat orders where an appropriate legal basis exists.

7. Newsletters

Where you subscribe to marketing communications on the basis of consent, we use your e-mail address and any other information voluntarily provided to send news, offers, promotions and related content.

You may withdraw consent at any time by using the unsubscribe link in an e-mail or contacting info@agaricpromogifts.com.

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

8. Website Security

Certain technical data may be processed to protect the website and information systems, prevent abuse and diagnose technical problems.

This processing is based on our legitimate interest in maintaining a secure and reliable service.

9. Analytics and Advertising

Analytics and advertising technologies requiring consent are activated only after the required consent has been obtained.

Cookie preferences may be changed or withdrawn at any time through the website's cookie settings.

10. Recipients

Personal data may be processed by service providers acting on our behalf where necessary, including providers of:

  • hosting and IT services,
  • e-mail and communication services,
  • newsletter services,
  • accounting and business systems,
  • delivery and logistics,
  • payment services,
  • production and printing services,
  • analytics and advertising services where the required consent has been obtained.

We do not sell personal data.

11. International Transfers

Some technology providers may process personal data outside the European Economic Area.

Where such transfers occur, we use an appropriate legal mechanism and safeguards required by applicable data protection law.

12. Retention

We retain personal data only for as long as necessary for the relevant purpose or as required by law.

Retention periods are determined with reference to contractual relationships, statutory accounting and tax obligations, limitation periods, the duration of user accounts, consent and the purpose for which the information was collected.

13. Your Rights

Subject to the conditions laid down in applicable data protection law, you may have the right to:

  • access your personal data,
  • correct inaccurate data,
  • request erasure,
  • request restriction of processing,
  • receive certain data in a portable format,
  • object to processing based on legitimate interests,
  • withdraw consent at any time.

Requests may be sent to info@agaricpromogifts.com.

14. Complaints

You have the right to lodge a complaint with a competent data protection supervisory authority.

The supervisory authority for AGARIC in Slovenia is the Information Commissioner of the Republic of Slovenia.

15. Cookies

The website uses strictly necessary cookies and, where appropriate consent has been given, analytical and marketing cookies or similar technologies.

An up-to-date list of cookie names, providers, purposes, categories and retention periods is available through the website's cookie settings.

16. Security

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.

17. Changes to this Policy

We may update this Privacy Policy to reflect changes in legislation, our services, website functionality or the way personal data are processed.

The current version will always be published on this page.

Last updated: August 2026

RELIABILITY

Delivery within the agreed time

COMPETITIVE PRICES

We offer the best prices for excellent quality

CUSTOMIZED GIFTS

Unique and custom made gifts

Personalised gifts

Design, printing, engraving, embroidery